I have a whole list of items that are broken/need improvement.
Probably my top complaints I get from employees are:
No notifications - at all, no ticket notifications, job/task assigned, nothing. I’m sure maybe we could figure out our own notifications using the webhooks, but I haven’t figured out how to do that yet
Adding photos to either an account of job is twice as much work as V1, and doesn’t work nearly as well
New reporting system is awful and you can’t actually get the data you want out of it
No way to backup/export our data