Join us on the Monday of Wispapalooza week (October 8th) for targeted training for your Sonar users. Each 2 hour session will focus on maximizing your investments and potential growth opportunities. These sessions will benefit both new and seasoned users.
$50 per session/person or $175 for 4 session passes. You can mix & match which 4 sessions your staff attend. CLICK HERE to complete the registration form (only one form is needed per company.)
Each session will be filled on a first come/first serve basis. Beverages and snacks will be provided at sessions 1, 3 & 4; A boxed lunch will be included with session 2. If you have any questions, please contact Georgette Lopez-Aguado (firstname.lastname@example.org).
Session 1 9 a.m. -10:50 a.m.
AT YOUR SERVICE
(CSRs/Front Office Staff)
Superior customer service is a snap with the tools available to front office staff. This session will include training on scheduling, geofencing, setting up a new customer, billing and ticketing, as well as accounting procedures and reporting.
Session 2 11 a.m. - 12:50 p.m.
SUCCESS BY THE NUMBERS
Using metrics, reports and available modules to increase productivity and profitability. We will dive into using the power of Sonar to assess business health, profitable business activities as well as guiding business development.
Session 3 1 p.m. - 2:50 p.m.
FIELD GUIDE FOR FIELD TECHS
Best business practices for insuring positive customer interaction before, during and after installation. Troubleshooting, inventory management, file uploads, jobs templates, logging in and out of an event and more.
Session 4 3 p.m. - 4:50 p.m.
NOTHING BUT NET
(Network Operations Staff)
How to maximize the efficiency of your network and reduce downtime. network monitoring, notifications, delivering a high up time network.