I found an issue with services and groups today.
For managing users, we add them to multiple groups. We may include their tower and county, and/or other settings. this helps to allow us to target emails from general to specific.
Where this is a problem is that services that are for certain groups, don’t show up when the client is a member of an unselected group. For example, we have plan for the larger group Marion county of which many people would qualify. However, people that also have their tower group selected cannot see the plan.
One would think that the service portion would allow anyone to see it if they qualify in any way, not be restricted. I can see a more advanced version for the service where the plan is for Marion County and wireless, but not Marion county and Fiber.