Service metadata

Would it be an appropriate use of service metadata to add fields for circuit IDs, DSLAM card and port numbers, etc.? What sort of things are you tracking for xDSL customers?

What type of data are you tracking via metadata for fiber customers?

If I have uniform names, can Sonar make reports that cross multiple services?

That would seem to be the right place for your DSL and fiber data. Doing it on the service would allow you to do things like track which port on the ONT is used for the phone service, while having the ONT serial #, MAC, IP Address, etc., on the fiber service.

If there are not internal reports, we could most likely put something together for you.