Sending new ticket to cust takes two GraphQL calls now?

Support
#1

In the old API, POST /tickets allowed a reply variable which was the body of the message sent to the recipient. (https://legacy.sonar.software/apidoc/#api-Tickets-PostTicket)

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In the new API, I don’t see that option: https://api.sonar.software/createpublicticketmutationinput.doc.html

I only see a separate mutation: https://api.sonar.software/createticketreplymutationinput.doc.html

Does that mean I need to make 2 calls (1. create ticket, 2. create reply)… and if so, is it possble to chain those together somehow into a single GQL call?

#2

Yes, and maybe… but it’s tricky because you need the ticket ID to make the reply. It’s probably easier to make 2 requests, but batching is supported. Some details here.

#3

cool, will look into it thanks