SAS fees

Is any WISPs charging customers for these SAS fees?

I wouldn’t. If you need to raise your prices a couple of bucks then do that. Customers don’t like fees they don’t understand.

2 Likes

No, but we recently had a change in our billing that will cover the fees. We no longer have to charge sales tax in Wisc for internet services. But we informed customers we were keeping our prices the same, and so we are covering Preseem, Sonar and now SAS fees with what previously went to sales tax. timing was pretty fortunate for us. And just to repeat, yes we were transparent with our customers about it.