If you run IPpay eCheck - Check for Declined Payments


#1

There was a potential issue in 1.7.21 that was fixed in 1.7.22. If you run IPpay eCheck at all, please check for declined payments between 2/6/19 and whenever you upgraded to 1.7.22 (Released 2/14/19). You should be able to re-run the declined payments without issue after the upgrade… but they won’t re-run automatically.


#2

2/6/19 and whenever you upgraded to 1.7.22 (Released 2/14/19)


#3

Edited… looks like I’m still living in the past.


#4

is this something we can run a report for either in IP Pay or Sonar?


#5

You can just look at your payments report in Sonar and see any that were declined. I’m sure IPpay has one too but I’m not familiar with their interface.


#6

I looked at the payments report, but I can’t see how I would know that something was declined. Seems like these are only payments approved.


#7

There is a ‘Declined Charges’ report.