We have a lot of clients with rentals or multiple properties. We need to have each address in Sonar for FCC 477 reasons. We’ve been putting them all in with a dash and the first part of the address after the name. There are issues with this - If someone forgets the address after the name then there are two accounts for the same person. If people are paying attention with adding checks they can apply the check to the wrong account. Sometimes people send one check for their multiple accounts even if they aren’t linked. The customer can’t pay in the portal for both accounts if they aren’t linked because they only have one email address.
Have we figured this one out?