Device still showing customers connected


#1

We have 2 Canopy 450 APs that have been removed from service and is still showing customers connected. The replacement AP is on pulse also with a few customers on it also… I don’t know how or why the poller isn’t updating the correct AP information.


#2

Hey John,
Could you send us an email to support@sonar.software and give us SSH access to your poller.
Thanks