Default view on map is not working as expected


#1

Hi,
The default view on our map does not seem to be defaulting to our local city (Los Angeles). Its zoomed out quite a bit over a larger portion of the US.

I checked our application settings, and we have Los Angeles as the city, so it should be working. Can you please advise?

Thanks in advance


#2

Hi, anyone have any suggestions on this?


#3

If you open a ticket with support, they can help investigate.


#4

Hi Craig

I had a similar issue. Support identified we had one account with a east coast address (we are west coast) and so the map always opened showing all of the US. Changed the east coast address to a billing address fixed it.

Adam


#5

Yup, this fixed it. Thanks!