Account Mass Email Issue


#1

Sent a mass email under account, selected “where in GROUP” and sent email. Apparently it will send to everyone in that group - even if they have status of inactive.

I wanted to verify, are the filters considered in multiples - such as

where group = X
AND
where status = active

or are the filters individual where the clause would be “group OR status”


#2

Yes the filter does considered all variables If you select a group filter and an active filter it will only send it to costumers in that group and active.